Terms of Use

Website and service model

PeelSub is a service inquiry and delivery website, not an online video-processing, upload, payment, or self-service software platform. Submitting a form does not create a binding project or guarantee availability.

A project begins only after scope, deliverables, representative-footage review, schedule, fees, acceptance criteria, and other material terms are confirmed in writing.

Service scope

Standard delivery is an organized set of processed videos with burned-in subtitles removed. Each result maps to its source file, and source audio is retained by default unless otherwise agreed.

Processing may involve the covered image area. The method and expected result depend on subtitle position, background detail, motion, effects, cuts, and source quality, and may require representative-footage review before the full batch begins.

Subtitle extraction, translation, dubbing, content editing, and other services are outside the standard PeelSub scope unless separately agreed in writing.

Customer materials and responsibilities

You must have the rights and permissions needed to provide and process videos, audio, subtitles, filenames, instructions, trademarks, and other project materials.

You are responsible for accurate requirements, lawful content, complete source files, timely feedback, and final review before publishing or distributing delivered materials.

Material handoff occurs only through the method confirmed after scope review. Do not place source media or links in the Contact form.

Quotes, timelines, and changes

Website descriptions are general and do not establish a fixed price, delivery date, or obligation to accept a project. Quotes depend on video count, total duration, subtitle position, visual complexity, source condition, delivery requirements, and scheduling.

Changes to source files, batch size, processing scope, or delivery requirements may require a revised quote, schedule, and acceptance criteria.

Quality and acceptance

We check the agreed scope for missed or incorrect processing and file mapping. Acceptance is based on the scope and review method confirmed before work begins.

Results vary by footage. We do not guarantee that every video will produce the same visual result or that all processing traces will be imperceptible.

Intellectual property and confidentiality

You retain rights in materials you provide. Rights in final deliverables are governed by the applicable quote or written agreement after payment of agreed fees.

PeelSub retains rights in pre-existing tools, templates, workflows, and general know-how that do not contain your confidential project content. We do not publish project materials or use them for unrelated promotion without permission.

Website availability and liability

The website may be updated, interrupted, or temporarily unavailable. To the extent permitted by law, the website is provided without warranties beyond those expressly stated in a written project agreement.

Nothing in these terms excludes liability that cannot legally be excluded.

Updates to these terms

We may update these terms as the website or service changes. The date above shows the latest version. Project-specific written terms take priority if they conflict with this page.

Contact

For questions about these terms, email support@peelsub.com.