Privacy Policy

Information you provide

When you submit the Contact form, we may collect your name, company or team, work email, phone number, referral source, request description, and limited technical attribution needed to operate and protect the form. The Contact form is not used to collect source videos or media links.

After an initial scope review, you may provide videos, filenames, sample notes, processing instructions, and delivery details through the confirmed material handoff method. Please avoid providing information that is not needed to evaluate or complete the request.

How we use information

We use submitted information to evaluate scope, contact you, prepare a quote, coordinate material handoff, complete agreed work, provide support, prevent abuse, and maintain necessary service records.

Limited technical and attribution data may also be used to protect the form, route requests, diagnose errors, and understand how an inquiry reached the website.

Project materials

Videos, filenames, notes, and related project materials are used only for request review, hard subtitle removal, quality checks, delivery, and support within the agreed scope. We do not publish them or use them for unrelated promotion without permission.

Access is limited to people and service providers who need the materials to evaluate, process, store, transfer, or deliver the project.

Sharing and service providers

We may use service providers for website hosting, forms, email, file transfer, internal records, issue tracking, and delivery workflows. They receive only the information needed for their role.

We do not sell personal information. We may disclose information when required by law or when reasonably necessary to protect users, the service, or legal rights.

Google Analytics

We use Google Analytics 4 (GA4) to understand how visitors use this website and to improve site content and performance. GA4 may use cookies or similar technologies to collect information such as pages viewed, time on page, referring source, and general device or browser information.

We do not send names, email addresses, phone numbers, request descriptions, project materials, or other Contact form contents to GA4. We do not use GA4 data for Google advertising, remarketing, or personalized ad targeting.

You can control or delete cookies through your browser settings. You can also use the Google Analytics Opt-out Browser Add-on if you do not want your website activity measured by Google Analytics.

Retention and security

Inquiry and project records are retained only as long as needed for evaluation, delivery, support, accounting, dispute handling, security, or legal obligations.

We apply reasonable organizational and technical safeguards, but no online transmission or storage method can be guaranteed completely secure.

Your choices

You may ask us to access, correct, or delete personal information associated with your inquiry, subject to contractual, accounting, security, and legal retention requirements.

Policy updates

We may update this policy as the website, service workflow, or legal requirements change. The date above shows the latest version.

Contact

For privacy questions or requests, email support@peelsub.com.